The New Public Governance in public service delivery

Beschrijving

Inhoudsopgave

1	Introduction
2	What is good public service delivery?
3	Splitting up and reconnecting
4	Splitting up the railway service delivery
5	The risk of fragmented service delivery
6	Theoretical intermezzo: how can reconnection be accomplished?
7	Reconnecting the regional rail service delivery
8	A research agenda: institutional assemblages for public service delivery
9	Acknowledgements
	About the author
Literatuur

Beschrijving

A shortened version of this text was delivered on 3 February 2012, on the occasion of the public acceptance of the chair ‘Public Administration, in particular the study of policy processes within the public sector’ at the Department of Public Administration, Faculty of Social Sciences, at the Erasmus University of Rotterdam.

This publication also contains the Dutch version of the inaugural lecture Het verknipte bestuur.

Doelgroep

Political scientists

Auteursinformatie

Joop F.M. Koppenjan is professor of public administration at the Faculty of Social Sciences, Erasmus University Rotterdam.

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